Unable To Download Anything
Renewed my subscription last week to NIS. Since then, I have not been able to download anything, nothing, squat, etc. Tried to upgrade my Adobe Reader, nope - that's not allowed as it contains a virus....
View ArticleBackup Exec 2010 Backup to Disk Dummy Files
I need a solution About a year ago I was setting up Backup Exec 2010 to backup to USB drives using Backup to Disk. I encountered a problem, the solution to which I got from (I think) a Symantec KB...
View ArticleNorton Power Eraser Question
I scanned my PC with NIS 2013 and it found a virus and a Trojan but that wasn't a problem as they were removed. However for peace of mind it also recommended I run Norton Power Eraser. I ran this and...
View ArticleNorton 360 did not find conduit on internet explorer
Hello, I would like to know why Norton 360 is not finding Conduit on Internet Explorer. I want to get rid of it off of my browser but it just keeps there. I have updated it and ran a full...
View Article5220 appliance initial setup problem
I need a solution we have a 5220 appliance that needs to configure as a media server, however, the traditional master server is not avialable at this time, is that possible to just configure the...
View ArticleUpdated NAV seems to interfere with screen saver and power management
I just installed Norton Anti Virus version 20.3.1.22. For some reason after my screen saver has been active for about 30-40 seconds the display reverts to the active desktop screen. The display is...
View ArticleNIS Startup Time
When I bootup my computer NIS 2013 takes about 5 minutes to startup. I can tell this from observing the appearence of the yellow icon in the tray, and from checking when it loads into memory with the...
View ArticleSep client
I need a solution Hi, One of our user faces virus in his laptop due to this unable to receive mails to outlook. Is there any symantec tools to remove the virus or risk The virus is related to...
View ArticlePolicies taking longer to run during the evening
I need a solution I have a situation where certain policies created are now beginning to take considerably more time to back up. There have be no changes to the policies, nor to the client bpstart...
View ArticleBackup selections are creating separate jobs
I need a solution Another bewildering issue. I have created a policy and have chosen to backup 10 selected items, some filesystems and some DAT files. I ran the policy yesterday afternoon and it...
View ArticleProblem with Messaging Gateway- release mails on Spam Quarantine
I need a solution Hi, I've an issue with Symantec Messaging Gateway, it happened when I try to release any mails on spam quarantine. Tool waiting for 5 minutes aproximattely and then, the error...
View ArticleSymantec management (Altiris) Client
I need a solution Hi I know we can protect our sep service but i don't find anywhere how can protect our altiris client services. we have some of user are disabled altiris client services.when altiris...
View ArticleNorton DNS service and IPV6?
Hello! My question: the Norton Safe DNS service can support the IPv6 protocoll? And how-where - can I set up the secure dns servers address for IPv6 protocoll (in Windows 7)? Thanks!
View Articlefailed to retrieve archived email was attached in normal receive email
I need a solution Dear gents, i need your help and support on this issue that faced me , i received normal email but has archived email attached as attachment, so when i tried to open this...
View Articlealtiris communication
I need a solution Hello What is the port for communication between Altiris client and server? Share me the Kbase where mention All ports information
View ArticleMedia Freezing
I need a solution Hi Guys, Recently i have encountered a problem while backing up of data. The following error was observed in the detailed status of the job: Error bptm (pid:3876) FREEZING media id...
View Articlealtiris installation
I need a solution How to install the Altris Agent package using AD?
View ArticleGhost32 failed in creating an image
I need a solution Hi, I used Ghost31 in WinPE (bootable CD) for creating an image of my system disk which has 2 partition C with win7 OS and D. It was already normally working but from sometimes I...
View Article