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Object Altiris.InvAgent is not installed: Class not registered

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I need a solution

Hi,

We recently migrated to NS 7.1 SP1, and are in the process of upgrading clients from NS 6 to 7, while in the course of validation, if agents and plugins are installing correctly - i've come across the above mentioned error (Title) on the NS 7 box itself - where inventory tasks on the agent are constantly failing. I tried to search the community and the KB for any possible solution to re-registed the plugin ( I see it listed in the install path). Below is the exact error and screenshots attached

 

<event date='Apr 29 19:26:32' severity='2' hostName='xxxx' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1188' thread='1260' tickCount='228334014' >
  <![CDATA[Object Altiris.InvAgent is not installed: Class not registered (-2147221164). This situation should be resolved once the agent rollout has been completed.]]>
</event>

i ran into an article on KB, http://www.symantec.com/business/support/index?page=content&id=TECH143896 but the solution does not seem to work..

any other way that i re-register the inventory plugin of the agent on the NS box?

2013-04-29_200757.jpg

2013-04-29_201129.jpg

2013-04-29_201226.jpg

 

 

Thank you,

Vik


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